Terms of Use

The agreement between you and ZPubHouse — including what you promise about the work you upload.

Effective 7 September 2026

These Terms of Use are an agreement between you and Carolina E. Zambrano, an individual doing business as Zambrano’s Publishing House / ZPubHouse (“ZPubHouse”, “we”, “us”). They govern zpubhouse.com and everything on it, including BookStreamTV, the author Studio, our contests and our shop.

By using the site, creating an account, publishing as an author, or buying anything from us, you accept these terms. If you do not accept them, please do not use the site.

Our Privacy Policy explains how we handle information about you, and it forms part of these terms.

1.The short version

This summary is here so that nobody has to guess what they agreed to. It is not a substitute for the sections below, which are what actually binds us.

  • Your work stays yours. Publishing on ZPubHouse does not give us ownership of your book, your cover, your artwork or your audio.
  • But you must own it, or have permission. You promise that everything you upload is yours to upload — including cover art, photographs, music, and anything made for you by someone else. This is the most important promise in this document.
  • You give us permission to show it. So that we can host your work, resize your images, display them on the site and promote them, you grant us a licence to do exactly that — and nothing more.
  • You stay responsible for it. If someone says your content infringes their rights, that is yours to answer for, and you cover us if we are dragged into it.
  • We curate. ZPubHouse is a family-friendly platform, and we can decline, restrict or remove content and accounts that do not fit.
  • If you think we are hosting your copyrighted work without permission, tell us — there is a procedure below, and we will act on it.

2.Who may use ZPubHouse

Anyone may read and watch the public parts of the site, at any age. To create an account, apply as an author, subscribe or make a purchase, you must be at least 18 years old and able to enter a binding contract. If you are creating an account on behalf of a business, you confirm that you are authorised to bind it.

Children are welcome as readers, not as account holders. If you are a parent or guardian and you let a child use the site through your account, you remain responsible for what happens under it. Our Privacy Policy explains how we handle children’s privacy and what we do not collect.

3.Your account

  • Give accurate information when you sign up, and keep it current.
  • Keep your password to yourself. You are responsible for what happens under your account, so tell us straight away at zpubhouse@gmail.com if you think someone else has access to it.
  • One person, one account, unless we agree otherwise in writing.
  • You can close your account at any time by asking us.

4.Becoming an author on ZPubHouse

ZPubHouse is a curated platform, not an open upload site. Becoming an author means applying, agreeing to our author qualification questions, and being approved by us.

  • The qualification questions are part of this agreement. You must answer yes to all of them, and we keep a dated record of the exact wording you agreed to. If any answer is no, the application stops there.
  • Approval is ours to give and ours to withdraw. We may decline an application, and we may audit, suspend or revoke an author page, to keep the platform aligned with its values.
  • We curate presentation. We may approve and curate author profile photos and the way work is presented, so that the site holds together as one publication.
  • We are not your publisher unless we have signed something saying so. Using the platform to present and sell your work does not by itself make ZPubHouse your publisher, agent or distributor, and creates no royalty or publishing relationship between us.

5.Your content, and the promises you make about it

This section is the heart of the agreement for authors. Please read it properly.

“Your Content” means everything you upload, submit, link or enter through ZPubHouse: manuscripts and story files, book cover images, illustrations and artwork, photographs including your author photo, audio and music, video, book titles, blurbs and descriptions, merchandise images and copy, prices and links, contest entries, and anything else you provide.

  • You keep ownership. Nothing in these terms transfers copyright or any other ownership right in Your Content to us. It stays yours.
  • You promise you have the rights. By uploading anything, you represent and warrant to us that: you own Your Content, or you hold every licence, permission, consent and release needed to provide it to us and to have us use it as described below; Your Content infringes nobody’s copyright, trademark, trade secret, privacy, publicity, moral or other rights; you have written permission from any illustrator, cover designer, photographer, editor, narrator, musician or other contributor whose work appears in it; you have releases from any identifiable person appearing in a photograph or recording; you hold the rights to any music or audio, including both the recording and the underlying composition; anything generated with an artificial-intelligence tool is yours to use under that tool’s terms and does not incorporate someone else’s protected work; and Your Content is not subject to any agreement — with a publisher, a client, an employer or anyone else — that would prevent you from publishing it here.
  • You promise it is lawful, and that it fits the platform. Your Content must comply with the law and with the content standards below.
  • These promises are continuing. They apply every time you upload something, and for as long as it stays on the platform. If any of them stops being true, take the content down or tell us immediately.

The permission you give us. So that we can actually run the service, you grant ZPubHouse a non-exclusive, worldwide, royalty-free licence, for as long as you keep the content on the platform, to host, store, back up, reproduce, resize, crop, compress, reformat, publicly display and publicly perform Your Content, and to show excerpts, covers and thumbnails of it, in order to present and promote your work on ZPubHouse and BookStreamTV and in our own marketing, including our newsletters and our social media channels. This licence extends to the hosting, storage and content-delivery providers we use, purely so that they can serve your content to readers. It is limited to operating and promoting the platform: it does not give us the right to sell, license, adapt or distribute your work as our own, and we will not do so without a separate written agreement with you.

When you remove content. Take it down, or close your account, and the licence above ends for any new use. Copies may remain for a short period in routine backups and in caches operated by our hosting and content-delivery providers, and we may keep material that we are required to retain or that we need in order to resolve a dispute. Content you have allowed others to share — a link you published, for example — may persist outside our control.

You stay responsible. Your Content is yours, and so is the answer to anyone who complains about it. You agree to indemnify and hold harmless ZPubHouse and Carolina E. Zambrano against any claim, demand, loss, liability, damages, cost and reasonable legal fees arising from Your Content, from your breach of the promises in this section, or from your use of the platform.

We may remove it. We may refuse, restrict, change the presentation of, or remove any content, and suspend or close any account, at our discretion — particularly where we believe content infringes someone’s rights, breaks the law, or does not fit a family-friendly platform. Where we reasonably can, we will tell you why.

6.Content standards

ZPubHouse exists to publish stories that inspire, and it is read by families and young readers. Content on the platform must be consistent with that.

  • Keep it aligned with family-friendly narratives, as set out in the author qualification questions you agreed to.
  • No sexually explicit material, no gratuitous violence, and nothing that sexualises or endangers minors.
  • No hateful, harassing, defamatory or threatening content, and nothing that incites harm.
  • No content that promotes illegal activity, deceives readers about who wrote it, or impersonates another person.
  • No spam, no malware, and no attempts to manipulate our audience figures or reviews.

7.Things you must not do

  • Copy, scrape, mirror or systematically download the site, or anyone’s work on it.
  • Break, probe or circumvent our security, rate limits or access controls, or use anyone else’s account.
  • Interfere with the site’s operation, or with other people’s use of it.
  • Use the platform to infringe intellectual property, invade privacy, or break the law.
  • Reverse-engineer or reuse our software, design or code, except as the law expressly permits.

8.Our brand, our site and our code

The ZPubHouse and BookStreamTV names and logos, the site’s design, its written copy, its software and its arrangement of content are owned by Carolina E. Zambrano or licensed to her, and are protected by copyright, trademark and other laws. Using the site gives you no right to use them beyond viewing the site normally, and no right to use our names or logos to suggest that we endorse you.

Third-party components used in the site remain the property of their owners and are used under their own licences, which are listed in the notices file published with the platform.

10.Author subscriptions, purchases and refunds

  • Author subscription. Publishing as an author requires a paid subscription at the price shown when you subscribe. It renews automatically for the same period until you cancel, and you can cancel at any time from your Studio settings — access continues to the end of the period you have paid for.
  • Payments. Billing is handled by Stripe. By subscribing or purchasing, you authorise us, through Stripe, to charge your chosen payment method.
  • Prices can change. We will give notice before a change affects a renewal.
  • Digital purchases and refunds. Items bought in our shop are digital and are made available to you immediately. If you are not happy with a purchase, ask us within 14 days and we will refund it — write to us through the contact form or by email. We may decline a repeated pattern of buy-and-refund, but otherwise we would rather give your money back than have you keep something you did not want.
  • Taxes. Prices are stated exclusive of any tax that may apply; where we are required to collect tax, it is added at checkout.

11.Links, embedded players and other people’s services

Our pages embed video and audio players served by YouTube and Spotify, and both our pages and author pages link to outside sites such as bookstores and social profiles. We do not control those services, and we are not responsible for their content, their availability, or what they do with information about you — their own terms and privacy policies apply, and our Privacy Policy explains what those embedded players mean for you.

12.Contests

We run writing contests for stories written for children. These rules apply to all of them, alongside any specific rules published with an individual contest.

  • Entrants must be 18 or older. The stories are written for children — the people entering are adults. Entering means giving us a name, an email address and a file, and that is personal information we will not collect from a child. We do not knowingly accept an entry from anyone under 18.
  • By entering you confirm that you have read these terms, and that everything in “Your content, and the promises you make about it” is true of your story — above all that it is your own original, unpublished work.
  • No purchase is necessary to enter or to win, and buying anything does not improve anyone’s chance of winning.
  • Judging is ours. We decide who wins, using the criteria published with the contest, and our decision is final. We may decline any entry that does not meet our content standards.
  • Entering does not give us your story. You keep every right in it. We take only the permission described above — to display and promote entries and winners on ZPubHouse and our channels — and we will name the writer whenever we do.
  • Prizes are as described with each contest, cannot be exchanged for cash unless we say so, and any tax on a prize is the winner’s responsibility.
  • Where the law does not allow a contest like ours, it is void. Entrants are responsible for their own local law.
  • We may change or cancel a contest if we have to — for example if too few entries arrive, or if something goes wrong with it. If we cancel one, we will say so on the contest page.

Contest entries are deleted three years after the contest closes, or sooner if you ask. See our Privacy Policy.

13.Availability, and what we do not promise

We work to keep ZPubHouse running and improving, and we may change, suspend or discontinue any part of it. We do not promise that the site will always be available, uninterrupted, or free of errors.

To the fullest extent the law allows, the site and everything on it is provided “as is” and “as available”, without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that any particular level of audience, sales or exposure will result from publishing with us. You are responsible for keeping your own copies of your work — please do not treat the platform as your only backup.

14.Limitation of liability

To the fullest extent permitted by law, ZPubHouse and Carolina E. Zambrano will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost sales, lost data or loss of goodwill, arising out of or connected with your use of the platform, however caused.

Our total liability for any claim connected with the platform will not exceed the greater of the amount you paid us in the twelve months before the claim arose, or one hundred US dollars (US$100).

Some jurisdictions do not allow some of these exclusions, so parts of this section may not apply to you. Nothing here excludes liability that cannot lawfully be excluded.

15.Suspension and termination

You may stop using ZPubHouse and close your account at any time. We may suspend or close an account, or remove content, if these terms are broken, if we are required to, or if we reasonably believe it is necessary to protect the platform, its readers, or someone’s rights.

The sections that should survive the end of this agreement do survive it — including your promises about Your Content, the indemnity, the limitation of liability, and the sections on our brand and on governing law.

16.Governing law and disputes

These terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules, and the state and federal courts located in Shelby County, Tennessee have exclusive jurisdiction over any dispute, unless the law where you live gives you the right to bring a claim elsewhere.

There is no arbitration clause here, and that is deliberate. If we ever have a disagreement we cannot settle, you keep your ordinary right to go to court, and to join others in doing so. We would much rather you told us about a problem first — most things can be fixed by an email.

Talk to us first. Before starting any formal claim, please write to us and give us 30 days to put it right. That is not a condition of your rights; it is a request, and it has resolved every problem we have had so far.

17.The rest

  • Changes. We may update these terms. The effective date at the top tells you which version you are reading, and we will give notice of material changes. Continuing to use the site after a change means you accept it.
  • The whole agreement. These terms, the Privacy Policy, the author qualification questions you agreed to, and any contest or purchase rules, are the entire agreement between us about the platform.
  • If part of it fails. If any provision is held unenforceable, the rest stays in force.
  • No waiver. If we do not enforce something straight away, we have not given up the right to enforce it later.
  • Transfer. You may not transfer your rights under these terms without our consent. We may transfer ours in connection with a sale or reorganisation of the business.

18.How to reach us

Carolina E. Zambrano, an individual doing business as Zambrano’s Publishing House / ZPubHouse

PO Box 1880, Collierville, TN 38017, United States

Email: zpubhouse@gmail.com · Contact form: zpubhouse.com/contact

See also our Privacy Policy, which explains how we handle information about you.